How do I find a provider?
For part-timers: check the Aetna Directory link For full-timers: check the [...]
Question or concerns regarding your insurance?
If you have questions, concerns or issues regarding your insurance [...]
What are the eligibility requirements for insurance coverage?
Part-time employees must punch in once a week for coverage [...]
How do I get replacement medical cards?
Call Southwest Service Administrators: 855-292-7954
Send the completed form here, via fax or mail
Southwest Service Administrators, Inc. Phoenix, AZ Service Center P.O. Box [...]
How do I update my information with my insurance?
You must fill out the enrollment form and send it [...]
How do I add or take off my spouse or child from my insurance?
You must fill out the enrollment form and send it [...]
How do I enroll in insurance?
UPS employees are eligible for insurance after 9 months of [...]
